I am having difficulty during my order, what should I do?
If you have any questions about this web site, or if you find any errors, please notify us by filling our contact form.
Do the products sold on Nueve.com have a warranty?
All goods are under the manufacturer’s or importer’s warranty at Nueve.com.
Can I amend my order after I’ve placed it?
You can only make size changes on your purchase in 12 hours after you’ve placed your order by directly contacting us from +90 (212) 260 60 23or firstname.lastname@example.org
Can I cancel my order after I’ve placed it?
You can cancel your order only before we placed it for shipping by directly contacting us from +90 (212) 260 60 23 or email@example.com
Do you have “send a gift” option?
You can send gifts via Nuevecollection.com. Sending a gift to someone is as easy as ordering it for yourself. To send a gift, add the item/items to your Shopping Bag, then choose the “gift box” option. Add a gift note and we will deliver the gift/gifts to the address you choose.